Here’s what’s in your bag.
Need help? Chat online or call 1-877-35-VOOQO.
Questions about buying.
When will I get my items?
Over 96% of all orders placed before 3:00 p.m. ship the same day at no extra cost to you. In the rare circumstance, the item or quantity you ordered is not in stock or available for immediate shipment, we'll manufacture and ship it within 1-2 business days. Orders placed on non-business days (weekends or holidays) will be processed on the next business day.
Standard Shipping — Free on all orders over C$80 within Canada. Delivers within 2-5 business days after shipping, and may take up to 7 business days for the west coast. For international orders please visit vooqo.com .
Expedited Shipping — Delivers within 1-2 business days after shipping. Shipping charges are based on the total weight of the order. Service is currently provided by Canada Post and affiliated carriers. Delivery to the northern territories may take more than 4 business days.
Learn more about Delivery & Return Policy.
When can I pick up my order?
We’ll email you when your items can be picked up. In-stock items are typically ready within an hour. In some instances, you may be required to select a time window to pick up your order. This will ensure your order is ready shortly after you arrive. Simply check in with a specialist. If you’re unable to come in during this time window, you can still pick up your order, but wait times may vary.
How do I qualify for free shipping?
The Vooqo Online Store offers free Standard Shipping on qualifying orders over C$80 and weighing no more than 5 kg. You can also upgrade your shipping method for an extra charge.
What payment methods can I use?
You can pay in a wide variety of ways, including MasterCard, Visa, AMEX, Discovery and Vooqo Store Gift Cards.
Learn more about Payment Methods.
Does Vooqo offer discounts or special pricing for students?
You may subscribe to our newsletter and we will keep you informed with all our promotions and discounts.